Retallack Heads of Department

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  • Director of Operations

    Job Role - Manages all the day to day running of retallack, oversees all areas and all managers.

    Time at Retallack- 7 Months

    Fun Fact about yourself - I had dinner with Pete Townsend in Antigua last year and went on his sailing boat.
    Warren Goodridge
  • Managing Director

    Job Role - Manages the sites maintenance and ground works and supports the finance team. Is currently managing the essential repairs around the different areas of Retallack

    Time at Retallack- 18 Months

    Fun Fact about yourself - I used to be a butcher
    Ray Carter
  • Marketing and Lettings

    Job Role - Oversee all marketing activity for Retallack Resort & Spa as well as working closely with Sophie on the Owners Club and managing our lovely Lettings team. I’m currently heavily involved in the rebranding and launching of our exciting new facilities.

    Time at Retallack- 1 month

    Fun Fact about yourself - I lived in Dijon for a year, but hate mustard...
    Kate Walters
  • Owner Club Liason

    Job Role - Assisting owners with queries and maintaining a 5 star standard within all lodges

    Time at Retallack- 6 months

    Fun Fact about yourself - I have completed 368 days of snowboarding in last 3 winters spent in Meribel, French Alps
    Sophie Marques
  • Maintenance Manager

    Job Role - Manage the maintenance and hot tub departments. Deals with all maintenance issues for all the business from guests, owners and colleagues

    Time at Retallack- 1 Year

    Fun Fact about yourself - Proud Cornishman who is looking forward to reusing his birth year calendar in 2022
    Richard Boundy
  • Head Chef

    Job Role - Manage food inventory, create menus and oversee all kitchen staff. I also make decisions about kitchen staffing and ensure that the kitchen meets all required health, sanitary and safety regulations

    Time at Retallack- 1 Year

    Fun Fact about yourself - Myself and my family grew 85% of our fresh food last year including fruit, vegetables, herbs and leaves
    Nick Osborne
  • Reception Manager

    Job Role - Manage the front desk, check ins/outs and resolve any guest feedback/complaints

    Time at Retallack- 2 Years

    Fun Fact about yourself - I have a passion for heavy metal music
    Jonathan Gotthardt
  • Housekeeping Manager

    Job Role - Planning and scheduling cleanliness of lodges and up keep of kitchen inventory

    Time at Retallack- 3 Years

    Fun Fact about yourself - I have driven along Route 66
    Abbey Murrin
  • Food & Beverage Manager

    Job Role -Running the Green Room Restaurant, Driftwood Lounge and manage the food and beverage staff

    Time at Retallack- 7 Years

    Fun Fact about yourself - I love carp fishing and I have caught a 30lb carp called ‘Arnie’
    Steve Durrant
  • Spa Manager

    Job Role - Manage the day to day running of the Spa. Supporting and ensuring all Spa Therapists deliver a 6 star guest experience

    Time at Retallack- 2 Years

    Fun Fact about yourself - I am a ghost-hunter
    Danielle Bromley
  • Watersports Manager

    Job Role - Manages the Aqua Park, Flowrider and Wakepark plus first aid and lifeguard trainer for the whole resort

    Time at Retallack- 5 Years

    Fun Fact about yourself - I own my own first aid company
    Darren Squires
  • I.T. Manager

    Job Role - The IT team (Myself and my colleague Iain) are responsible for delivering WiFi, Telephones and Television to every lodge around the resort.

    Time at Retallack- 8 Years

    Fun Fact about yourself - In my spare team I am walking, piece by piece, the entire spectacular Cornish coastline which is over 300 miles long.
    Roy Cruse
  • Health Club Manager

    Job Role - Managing the day to day running of the leisure club including the local membership

    Time at Retallack - 10 Years

    Fun Fact about yourself - I have been in the leisure industry for over 20 years
    Sarah Withers
  • Estate Manager

    Job Role - Manager of wider estate, fishing lakes, watercourse, site woodland and SSSI nature reserve, Health and safety advisor to management

    Time at Retallack- 5 Years

    Fun Fact about yourself - I am a sponsored professional angler and have won the top rod award for the south west of England 7 times.
    Chris Day